Frequently asked questions

Closet Trunk is a personalized styling platform where technology and fashion go hand-in-hand. Every month we provide you with a perfect “trunk” of fashionable looks which are shipped directly to your doorstep for a small fee.

We also provide a very tailored and bespoke style recommendation for you every month for free!

Fill in your style questionnaire, subscribe to one of our plans, wait for our stylist to call you and get a box shipped to your door step every month. Every box of outfits will be very personalized for you. If you don’t like anything, fill in your exchange form and we will initiate it as soon as possible.

As per our policy we cannot show you the item before shipping because we want to surprise you with something amazing! But don’t worry, your appointed style scientist will get in touch with you, understand you better, answer all your queries and then ship your items to you!
To exchange your products, simply fill in an exchange form and tell us the reason of your exchange and we will exchange it as soon as possible. For one time trunk,one exchange is free and for annual and 3 month, 2 exchanges are free and after that a nominal shipping fee has to be paid but please be sure to register exchanges within 7 days or else exchanges are paid.
We will give you a reminder call if you fail to finalize your monthly box within the given time. If you still fail to do so we will process your order and your item will be shipped.
Yes absolutely, in the end it is all about you. After swapping also if you do not like any item, we can exchange it with a week’s duration.
The stylist will get in touch with before and after your shipment. If you still want to talk to them book a call by emailing us on support@closettrunk.com